Setting up a center of excellence at ConocoPhillips: Interview with Greg Bussing
Developing a passion for process and breaking the rules: Interview with Eric Michrowski
BPMN Process Model – Descriptive, Analytic (Operational) to Executable
Build an environment where intrinsic motivation flourishes: The Deming Files
No messing with lawyers? How Lean is slowly infiltrating legal firms
Evolving Process Excellence (Part 6): IT, Process, Business…are we all on the same team, or what?
Taking continuous improvement to the next level: Interview with Union Pacific’s Lynn Kelley