Why The Human Side of Productivity and Quality Matters to You and Me
Blog: APQC Blog
After spending close to a year working with financial processes, I am entering the realm of human capital management (HCM) at APQC. It is an interesting transition. Whereas most process improvements assume people will be there to make them happen, HCM is all about empowering people so they can. As I learn more about how APQC’s HCM research helps people perform and improve, I will be sharing what I learn with APQC members.
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