Why Knowledge Management Is Important
Verint’s John Chmaj, senior practice director for knowledge management, recently shared his thoughts with the Technology Services Industry Association (TSIA) about why knowledge management can be a potential game changer.
Organizations interested in developing loyal, long-term customers—not to mention more satisfied employees—should consider taking a look at the many advantages that knowledge management offers.
The post Why Knowledge Management Is Important appeared first on Customer Experience Management Blog.
Leave a Comment
You must be logged in to post a comment.
