Why creating a process hierarchy may keep your ship afloat
Having a process hierarchy – a visual scheme of all the work processes happening in a company – might seem like an “of course, silly” requirement. The truth, however, is a staggering number of companies are sailing blind.
Imagine for a moment a world sailing team, like Emirates Team New Zealand, winners of the 35th America’s Cup, having no idea how the various parts of the yacht are designed or manufactured, and no clue how the training and testing will happen. They just decided to put things in motion and trust it will all be smooth sailing. Chances are they would have nose dived a lot more often, right?
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