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Contributed on August 10, 2022

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UI/UX Testing – Definition, Tools, and Examples

So, before we dig deeper into the realm of UI/UX Testing and its tools, let us first understand what the term “UI/UX Testing” means.

What is UI/UX Testing?

UI testing focuses on testing the user interface of a website or other product to make sure that everything functions as it should and that customers understand how to use the UI.

UX testing, on the other hand, focuses on how the product or website affects the user’s whole experience.

Points to Ponder:

• What is UI Testing?
• What do we look for with UI Tests?
• Why is UI Testing important to be performed?
• Checklist for UI Testing
• What is Usability Testing
• What is UX Testing
• When do we perform UX Testing?
• Checklist for UX Testing
• Best tools to ensure a quality UI UX Testing
• Examples of Usability Testing Test Cases
• Conclusion

Visit this YouTube video to understand the concepts of UI and UX in depth.

Before starting with the Testing tools let us briefly understand what UI Testing is.

What is UI Testing?

Testers must ensure that all buttons, fields, labels, and other elements on the screen work as intended when performing user interface (UI) testing.

Examining how screen controls, such as toolbars, colors, typefaces, sizes, buttons, icons, etc., respond to user input is a key component of testing user interfaces.

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What do we look for with UI Tests?

User interface testing primarily looks at how the evaluated product performs in relation to the following criteria:

• Simple to Use
• Consistency and Reasonability
• Accessibility
• Compatibility

To create good outcomes during UI testing, the tester must respond to at least two important questions:

• Functionalities
• Are all of the tested software easy to understand and use?
• Can a user utilize the software without running across bugs or system problems?

It is, therefore, crucial to modify the user interface to account for these changes and to include feedback from UI testing sessions. All next UI tests’ test cases should take this into account as well.

It transpires that even an apparently minor error, such as the absence of a button or a mistake, could lead to a huge problem with the design as a whole. It should go without saying that it is much less expensive to correct UI problems during development. But regrettably, flaws are occasionally overlooked, forcing businesses to deal with repairing them after the product is out, which comes at a hefty cost.

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Why is UI Testing important to be performed?

People will only remember the interface if it is challenging to use, regardless of how much effort the development team may have invested in creating a product with several smart features.

In other words, if there is anything that makes it difficult for a user to utilize your program, even the best and most distinctive features won’t shield you from negative evaluations. Therefore, in order to provide the best user experience possible, never disregard UI testing types.

Checklist for UI Testing

To ensure a seamless user interface examination process, it is typically desirable to have a UI testing checklist, just like with any other type of test case (which can be changed and adjusted to meet the product needs). However, when performing UI software testing, the following fundamental criteria are often looked at:

• Font Size and Typeface
• Icons with colors
• Ambiguous Visual Cues
• Required Fields
• Data Type Errors
• Guidelines For Field Size On Screens
• Progress Indicators
• Affirmation of Action (Save, Change, Delete)
• A menu drop-down
• Danger Signals
• Shortcuts

What is Usability Testing

Usability testing, often known as user experience testing (UX testing), is a testing method for determining how straightforward and user-friendly a software product is. A select group of target end users uses software programs to identify usability issues. Usability testing’s primary objectives are to evaluate a program’s usability, control flexibility, and effectiveness in achieving objectives.

This testing is suggested at the initial design phase of the SDLC since it gives a clearer image of the expectations of the customers.

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What is UX Testing?

UX testing entails evaluating numerous aspects of the user experience to determine the best way for a project and its components to interact with its audience. Why are UX tests so important? Let’s look at a concrete example:

Imagine that you own a website that doesn’t stand out from the competition but provides something noteworthy. Maybe it has a unique look, some cool extra features, is AI-enabled, or just has a unique range of products. But here’s the problem: when your website was being developed, a developer made a mistake that prevented your navigation or button from working as intended.

This can only mean one thing: Your users won’t get to experience your store’s unique features, which will certainly result in a decline in customers and negative publicity for your company. Additionally, even after the issues have been resolved, your business can continue to experience troubles due to the defects in your product. Usually, reputational damage lasts for a very long time. UX testing is important because of this.

When do we perform UX Testing?

The frequency and necessity of UX tests are usually determined by the goals the company is attempting to accomplish. For instance, if the business adds new features to its product, UX testing is crucial. Additionally, it is very encouraging to use automated tools all the time to evaluate consumer input.

Checklist for UX Testing

Similar to UI testing, running UX tests entails examining a variety of important factors.

• Navigation across the site and its sub-modules, each of which has several pages (for example, Blog)
• Size, color, and clickability of the header and footer’s buttons and calls to action
• Links’ colors, clickability, and redirects
• Component of content (formatting).
• Dimensions, content, friendliness, and clarity are the forms.
• Colors, compliance, and understandability are the three components of messaging (informative, regarding faults).
• Extra elements, like the top-positioned Help and Calendly buttons.
• View the mobile version in either landscape or portrait orientation, if one exists.

Best tools to ensure a quality UI UX Testing

The following is a list of the UI UX testing tools that our team commonly uses:

• A final report for the pages is generated by GTmetrix, along with several recommendations for fixing the issues.
• You may define the conditions under which revenue, registrations, downloads, and content increase with Optimizely.
• A heat map service called Crazy Egg helps to understand user behavior on a website.
• Zurb – helps you determine whether users like the layout of your website and what they remember after using it.
• You may take screenshots of your website in various browsers and operating systems using a service online called BrowserShots.
• A well-liked tool for figuring out the most important areas of your website that should be highlighted is called UXPunk.

Examples of Usability Testing Test Cases

This testing, which mainly concentrates on a system’s attributes that customers will value, uses the following criteria:

1. The system’s effectiveness
   • Is it simple to learn the system?
   • Does the system also benefit the target audience?
   • Aesthetically pleasing colors, icons, pictures, and other design components have you used?
2. Efficiency
   • The amount of navigating needed to get to the target screen or webpage should be kept to a minimum, and scrollbars should only be utilized seldom.
   • Screens and pages on your website or application should be designed consistently.
   • the capability to search your website or applications
3. Accuracy
   • Addresses or contact details shouldn’t be inaccurate or out-of-date.
   • Broken links are not acceptable.
   • Users’ Accessibility
4. Availability to Users
   • The controls must be simple to use and require no special training.
   • Assistance for users should be provided so they can understand the program or website
   • Usability testing is more effective when it is in line with the aforementioned goals.

Conclusion

Both UI and UX testing are newer yet fast-growing types of testing. In fact, substantial experience is not required to execute these tests. You must also keep an eye on design trends, learn how to use automation technologies, and be able to perform extensive data analysis on a consistent basis. UI and UX testing is not the cheapest service offered by a testing organization, and, understandably, each business will select services based on its goals, capacities, and needs. However, no matter what your project is or what features it offers, the fundamental criterion for its evaluation (aka — success) is an appealing and convenient UI that ensures a truly outstanding user experience.

If you are in doubt, feel free to post your queries to our UI UX community!

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