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TIER: Technology Is An Engine For Growth, So Budget Accordingly

Blog: Forrester Business & IT Alignment

You might have had the bad fortune — though I certainly hope not — of experiencing the delays, cancellations, and lost baggage caused by Southwest Airlines’ software crisis this holiday season. And if not, you probably saw the headlines, which ranged from the serious (“Southwest Cancels Thousands More Flights; US Government Vows Scrutiny” and “Southwest’s […]

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