Thinking ‘Small Engagement’ to Get ‘Big’ Results in Process Improvement
Blog: APQC Blog
APQC chatted with Dr. Angela Johnson, CI Manager at DTE Energy, and Carmen Bender about how creating a culture of change in process takes engaging leaders and focusing on small group success.
Angela and Carmen will be leading the breakout session Engaging Leaders and Employees Through the Journey of Change at APQC’s 2016 Process Conference Oct. 3-7.
Q. What was the challenge which made more employee engagement a priority for DTE Energy?