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Robust Change Management in Finance Takes More Than Wanting to Change

Blog: APQC Blog

The finance function continues to evolve and improve in response to the availability of new tools and technologies like RPA and AI, and corresponding changes in roles and responsibilities. APQC has spoken with numerous organizations of late in the process of investigating or implementing digital technologies, for example. While most employees desire to continuously learn and improve their processes, change due to the adoption of new tools and technologies (or due to any other kind of reason, like a change in organization structure) can involve a lot of uncertainty and sometimes fear.

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