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Making KM Digital, Smart, and Engaging in 2018

Blog: APQC Blog

The theme of APQC’s 2018 Knowledge Management Conference—Digital, Smart, and Engaging—was a nod to both the technology shifts influencing the KM space and the continuing need to think about KM through a human lens and motivate employees to document, share, and reuse knowledge. The balance between people, process, and technology has always been a tricky tightrope in KM, and many organizations are working to understand how that balance is changing in light of new tools and capabilities.

Key Takeaways from the Conference

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