Blog Posts Business Management Process Analysis

Keeping Customers Happy: Understanding Information Needs

Blog: BATimes

One of the many perspectives that need to be balanced when conducting business analysis is that of the customer. Quite rightly, tools like personas and journey maps form a part of the BA toolkit and these (and other) tools can be deployed to gain a representative understanding of what customers or other stakeholders want. As […]

The post Keeping Customers Happy: Understanding Information Needs appeared first on Business Analyst Articles, Webinars, Templates, Jobs.

Leave a Comment Cancel reply

You must be logged in to post a comment.

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/keeping-customers-happy-understanding-information-needs/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Some integration examples