Description:
The Front Desk Administrator will be responsible for enthusiastically meeting and greeting DocuPhase Customers, Guests, Employees and Vendors; answering, screening and directing calls and inquiries to the appropriate department/individual. Additionally they will organize the mail, scan and maintain documents in an electronic document storage system. They will also preform various bookkeeping duties, make travel accommodations, assist with company event planning, and more. Additionally, the Front Desk Administrator is the first and last impression of the company and DocuPhase brand. The Front Desk Administrator is responsible for creating 100% Customer, Guest, Employee and Vendor satisfaction, by providing efficient and effective service.

Responsibilities:

• Serve visitors by greeting, welcoming, and directing them through the building
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive, sort and deliver incoming mail/deliveries/couriers and arrange for outgoing mail/deliveries
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Perform Support, HR, and Accounting duties as needed:
  • Submit customer support tickets
  • Index resumes, assist with on boarding all new employees, verify employee time off request workflow process, book travel for all departments
  • Scan and index service orders, delivery slips, inspections, invoices and incoming/outgoing checks, place internal orders, etc.
• Manage numerous aspects of the office facility, including opening/closing procedures, maintaining office supplies, stocking/tidying break rooms, maintain building fire inspections, etc.
• Assist with planning and coordinating company events and activities, such as internal celebrations, team building activities, holiday events, marketing events, conferences and off-site meetings

Benefits:

• Paid Vacation
• Paid Holidays
• Health Insurance
• Dental Insurance