Five Proven Ways DEX Tools Can Save You Money In 2023
Blog: Forrester Business & IT Alignment
Will companies cutback on DEX in 2023? Not the smart ones. Customers often ask whether companies will invest less in DEX in 2023 given the economic pressure. A few assumptions drive the question: DEX is not as high of a priority as other areas, like customer experience (CX). Companies only invest in employees during times […]
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