Beyond Business Process Improvement, On To Business Transformation: A Manager’s Guide
After coauthoring the two definitive books on the practical implementation of business process management, John Jeston is back. This time he provides insights specifically for business managers and senior executives.
Making your business processes more efficient and effective does not mean your organization will be managed any better, as process performance advantages will dissipate over time.
More is required.
This book explores this ”more”and shows how adopting a process focus can bring about a new way of managing that can help you meet the challenges of unexpected change. This book is about developing your organization’s roadmap for the future – starting now!