We’ve all read articles on how to improve productivity within ourselves and the rest of the teams we’re working with, but while these generic tactics can work, few take into account the power that automation solutions can bring. Sounds confusing? It is basically about the process of automating and streamlining business processes so that no human intervention is needed, and you don’t even need to think about them.
Is there any better way to be more productive than literally allowing you not to do the task at all?
By automating aspects of your business, you’re bringing about so many benefits like keeping your employees on the same page, reducing the risk of a mistake or accident taking place, and making sure your resources are managed as optimally as possible. But how?
This guide is all about exploring some of the exciting and essential ways you can use automation to boost productivity within your business, especially in some of the ways you may not have thought of yet.
1. Improve Compliance in Regulated Industries
While it’s true that everyone makes mistakes and bad things can happen, one of the most significant considerations that most modern-day businesses have is making sure they’re compliant with the rules and regulations of the country and state they’re operating in. This can be hard to keep up with, since there’s so much to remember, and this can cause employees to become very unproductive when trying to keep up with it all.
This is especially important when it comes to highly regulated industries like finance and healthcare, where people must be on the top of their game since even minor mistakes can have massive consequences.
That is until you introduce automation.
While human intelligence still dominates complicated decision-making, advanced automation technologies, such as Robotic Process Automation (RPA) are significantly more successful at executing monotonous, repetitive activities and creating and collecting correct data.
Employees can feel certain that the right data is being generated and collected at the right time using workflow automation solutions, which they can then use to improve strategic decision-making.
2. Reduce administrative work
How quickly do your business and your teamwork go through the repetitive and tedious administration tasks that your business just has to do to ensure you’re working smoothly? Administrative tasks are the bane of most businesses because they get in the way of carrying out the creative or essential work that actually helps your business grow.
Take into consideration the paperwork, the data collection, the phone calls, the communication with clients and customers, and filing. Imagine being able to cut out these tasks, or at least make them as effortless as possible, so you free up your employees to work on the more important aspects of your business? Well, you can.
Nothing stifles productivity and decreases staff morale like tedious repetition and menial duties that automation software can easily handle.
As Lauren Groff, a professional content writer at Essay For Sale says: “There’s no doubting that repeated jobs kill productivity, whether it’s your marketers answering the same queries on social media or your HR specialists doing the same paperwork over and over again”.
Fortunately, every department may now discover automation software that will automate or outsource monotonous chores to a clever computer, freeing up your employees to focus on more complicated, hard duties.
This will not only help you increase productivity, but it will also make your employees happier.
3. Maximize Workplace Safety
From slips and falls to major injuries to intangible hazards like cybersecurity threats and data breaches, there is no way of knowing what can happen in the workplace that could cause business interruption.
To mitigate these risks, you should implement rigorous workplace security policies and invest in employee education about the protection of business, customer, and employee data.
However, just having a good policy, organization, and personnel training aren’t enough to reduce long-term liabilities and hazards. You need proactive solutions that help to make following these essential practices as effortlessly as possible, so much so the employee doesn’t even need to think.
Automating certain security processes is an excellent method to remove the human risk factor from the equation.
In manufacturing, this could mean investing in automation software to take over dangerous jobs on the shop floor, while in a digital agency, it means ensuring safety and security online with cloud-based firewalls. You can use automation to keep your employees, clients, and sensitive business data safe no matter what industry you’re in.
4. Improve internal communication
When it comes to managing new and seasoned staff, you can’t expect to run a successful business solely through email communication, nor can you plan everything using your Google Calendar.
If you try to manage your staff manually during these difficult times, you’ll rapidly discover that you’re wasting valuable resources and that your company’s productivity is declining.
This is why you should use enterprise collaboration software to create a digital workplace and get a complete picture of your employee resources and workflow. This software should allow you to quickly create work schedules, use micro-scheduling to fine-tune your processes, and use process templates to automate the employee management process.
Scheduling and automation software not only helps you run a more effective operation overall, but it also helps you reduce risk, waste, and staff turnover.
5. Increase Transparency in the Workplace
With the increase of automated reporting methods, the game is changing when it comes to transparency in the workplace. Business transparency is achieved when people within a business knowing exactly where they are and what they’re doing.
For example, in the past, you may be working on a project with a strict budget. You may go out and purchase something, unaware that someone else in your team is investing in something else. This means the wires are crossed, and more budget than you intended has been spent. However, with automated reporting, financial accounts are updated automatically and in real-time, so this never has to be an issue.
This applies to all areas of business, with team members being given status updates on projects when work is handed in or submitted, when goals are met, and when deadlines are approaching. In short, automation keeps everyone on the same page and working together, regardless of where they are in the world.
How Automation helps businesses across different industries boost Employee Productivity
Let’s now go a step further and analyze how automation can benefit businesses across different industries that are seeking to improve internal processes, increase productivity and move towards digital transformation.
Automation in Customer Service
We all have experienced at least one in our lives long wait times. Without any doubt, this negative fact may impact the customer service experience and lead to customers who will never return back to your business.
To avoid this from happening again, your business should consider automation solutions.
When the workload of customer service departments is extremely high, and employees are busy trying to solve multiple issues and handle numerous support tickets simultaneously, automation gives the right solution to businesses to solve all these unexpected troubles of customer service.
Automation plays a significant role in building a proper ticket routing system and managing efficiently all the complex customer requests. With the use of the right technologies, like Artificial Intelligence and Machine Learning, support tickets are generated automatically, when no additional assistance offered by a chatbot is available. These tickets are assigned to the responsible department or user based on the topic and the importance of the issue. By building a routing workflow, wait times are eliminated, thus delivering an exceptional customer experience.
What’s more, it is of paramount importance, businesses that have to handle thousands of emails and phone calls every day, to consider investing in an automation solution that will boost employee productivity. A leading logistics service provider, and client of ours, needed remote process automation and workflow management tool to manage all the customer support processes, monitor the information flow across the company’s departments, and enhance collaboration. The solution, provided by Comidor was a cloud-based process automation platform with built-in communication functionalities.
Automation in Accounting
Automation can unlock the full potential of the accounting industry, transform it and make financial professionals and accountants more efficient and productive. One of the biggest challenges that financial businesses face is data management since they have to gather and analyze huge amounts of data every day. Here comes the automation.
Automation aims to make accounting processes completion simpler and allow professionals to focus on more strategic tasks that result in overall business productivity and prosperity. Automation platforms do the hard work like searching for certain information in large files, transferring data from third-party systems, generating documents, and creating valuable reports. With the help of advanced technologies, like RPA, businesses can create reports in a matter of minutes, at a low cost without human intervention. What’s more, the report generation process can run on a scheduled predefined time period. Imagine that you are a financial manager and you are coming to your office where all the reports necessary to make decisions are waiting for you on your desk. Is it pretty interesting, isn’t it?
This way, you don’t have to manually enter, copy and transcribe data in endless Excel files, anymore. Data from different systems are processed and the automation platform automatically generates and sends via email the financial reports to all the responsible members.
Could you imagine the benefits of this process transformation? Here are only a few of them to take an idea of how automation can boost the productivity of businesses and teams.
- Save you time
- Eliminate human errors
- Keep all important information in one place
- Achieve process transparency
- Improve data accuracy
Automation in Manufacturing
With the ever-growing need for faster production and excellent and high-quality end products, manufacturing companies are constantly trying to find the best solutions and tools to accelerate the production process and optimize their operations. Manufacturers are seeking digital transformation approaches to managing all related processes from supply chain management to production and delivery to end-user.
As years go by, more and more manufacturing companies rely on automation to reduce downtime, decrease operational costs and finally boost productivity.
The following case study demonstrates exactly how an industrial manufacturing company achieved employee productivity through automation.
With the ultimate scope to digitalize 4 core manufacturing processes related to maintenance, control, and repair of factory services, the company was searching for an easy-to-use automation platform, that would offer a central point of information, advanced analytics, and reporting features, and would ensure full visibility over processes and bottlenecks identification. The solution provided by Comidor was to automate all the previously manually executed processes, build 4 Low-Code applications linked to each process, and offer a central point of data. At the same time, new optimization opportunities arose, like the replacement of manual tasks with bots for document creation and integration with third-party systems for data manipulation.
Manufacturing companies use advanced technologies like Predictive AI, to predict and estimate customers’ future needs at times of peak demand. With AI implementation into automation, manufacturers minimize operational costs, produce optimal solutions on time and achieve a higher customer experience. On the other hand, IoT tools ensure that manufacturing plants comply with all the necessary regulations and safety rules set by the government. Connected sensors and wearable devices monitor the employees’ equipment and notify them about any potential risks and dangers.
Automation in Pharma
Nowadays, automation is also visible throughout the pharmaceutical sector. It is quite clear that the pharma industry is under pressure more now than ever before. Low-Code and RPA technologies are used by pharma companies to automate manual, inefficient processes like invoice approval and payment run processes. Especially the use of robot software to replace repetitive, manual, and time-consuming tasks is more evident now than ever before. According to a report, the global pharmaceutical robots market is estimated to reach USD 222.40 million by end of 2026. Considering the huge impact of RPA in pharma, it is imperative to go deeper into the benefits of automation in pharma, in general.
As mentioned before, some of the major needs of pharmaceutical companies are to streamline processes, control, and ensure compliance, mitigate errors and financial risks, approve automatically documents like invoices, verify the contact details of customers, and so on.
What is the role of automation in solving these business challenges?
Automation solutions offer functionalities that speed up any process and thus boost employee productivity. By incorporating RPA, processes are fully automated, data is retrieved, synchronized, and verified automatically. Therefore, data accuracy and transparency are achieved, while real-time reporting features allow businesses to have full traceability of business progress and find optimization opportunities.