We’re All in Sales, So Start Selling Change!: Street Smarts for Change Management
[Video] Aligning Process with Objectives to Win Hearts & Minds – A PEX Network Video Round Table
Becoming a Continually Effective Executive Drucker’s Way: Lessons From Peter Drucker
[Video] Using Process Excellence to Encourage Innovation – PEX Network Video Round Table
[Video] Technology in Process Excellence – A PEX Network Video Round Table
Building Quality into IT: IT Insider: Creating Business Value with Quality IT
Improving Processes with “Lean” at Colorado’s Medicaid Agency