Blog Posts Process Management

Your customers want to self-serve. It’s good for them, and good for you

Blog: Forrester BPM Center of Excellence

Your customers have more choice over what products to buy, where to buy them, how to buy them. What they don’t have is time. In fact, Forrester finds that two thirds of customers say valuing their time is the most important thing a company can do to provide them with good service. Customer service organizations […]

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/your-customers-want-to-self-serve-its-good-for-them-and-good-for-you/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples

BPMN.org

XPDL.org

×