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Your Customers Want Intelligent Agents But You Must Win Trust With Security

Blog: Forrester BPM Center of Excellence

We live in time where your car can order your morning latte from Starbucks, and Alexa can order your dinner from Domino’s. Early-stage intelligent agents, also called virtual assistants or digital agents, are shoring up customers’ relationships with their favorite brands. These technologies get to know the habits of the end user and automate tasks […]

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