What is the right top-line CX metric? I lead the CX measurement research at Forrester and get this question a lot. Usually clients ask whether Net Promoter Score (NPS)* is best, or whether customer satisfaction or effort make more sense, or whether there is something new and exciting coming up. So I thought I’d share […]
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Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.
Copy/Paste this code in your website html code:
Customizing your BPI Web Feed
You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.
Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:
Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:
Some integration examples
