Why innovation must be the new reality for government IT from January 2021
It’s almost ten years since the failed launch of healthcare.gov. This event served to cruelly expose what medium.com described as ‘an archaic, hodgepodge system of digital services’ that were often siloed, leading to fragmented connectivity and use across agencies. The healthcare.gov example led to a realization that IT systems didn’t just support a policy promise or mission, they were an integral part of delivering it too. However, this failure …
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