Blog Posts Process Management

Who’s on First? The Importance of Roles in Processes Part 1

When you’re first doing a business process improvement project understanding roles in the process is critical. That’s because often employees don’t know who is responsible for a certain task in the process, or there are two people responsible for a task (so who is really responsible?), or they don’t know who to escalate a concern […]

The post Who’s on First? The Importance of Roles in Processes Part 1 appeared first on i4Process.

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