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What is Intelligent Automation (IA)?

Blog: BPM.com - Forum

Just a few years ago, we embarked on the ambitious redefining What is BPM?

Today we have reached another crossroads in the market for BPM and Process Automation. At our recent bpmNEXT event in Santa Barbara, we had many meaningful discussions about this, and specifically about the arrival of “Intelligent Automation” as a definitive market and software category. It has arrived and is now truly a thing.

Yet we (both as a conference delegation and the broader community in subsequent conversations) are split what it means. Recently I wrote an article about this, yet there is more to the definition, which is still evolving. Just as we did with the definition, having a collective voice and common understanding of Intelligent Automation will be invaluable to sustaining its current momentum, and ultimately necessary for it stick.

Some questions which need answers:

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