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Virtual Banks In Hong Kong Set To Rekindle The Retail Banking Experience

Blog: Forrester BPM Center of Excellence

(Coauthored with Nancy Lin, senior research associate) The Hong Kong Monetary Authority (HKMA) recently announced eight new virtual banking licenses in the market, and their operators will all launch new digital-only banks there before or in early 2020. Here is what we think is happening: The regulator’s objective is clear: disrupting traditional banking and improving […]

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