Top Questions about Microsoft Teams
Blog: Professional advantage - BPM blog
Are you new to Microsoft Teams? Do you have questions about
it that need quick answers? If you missed our last webinar on how to
enable modern collaboration with Teams, that’s okay. We’ve got you covered! We
have put together some of the top questions about Microsoft Teams. Read on and
find the answers below.
What is the difference between Skype for Business and Teams?
Skype for Business is a unified communications (UC) platform
that allows you to chat, make voice calls, leave voicemails, and have video or
online meetings. Microsoft Teams on the other hand is a chat-based
collaboration app that combines the capabilities of UC plus document sharing,
content management, and even simple task management, workflow automation, or
reporting. It basically allows people to communicate and collaborate
efficiently, without having to use different apps for various purposes.
Do I need to transition from Skype to Teams?
You can choose to stay with Skype for Business for now. However, Microsoft is phasing out Skype for Business and all research and development efforts are now invested into Teams. Furthermore, there are more efficiencies to be gained if you use Teams as discussed in this blog that we published previously.
Which Office 365 plans include Microsoft Teams?
Qualifying subscriptions that include Microsoft Teams are:
- Business Essentials.
- Business Premium.
- Enterprise E1.
- Enterprise E3.
- Enterprise E5.
How do I get Microsoft Teams?
Determine first if you have the qualifying subscription. If
you do, log on to your Office 365 account here.
At the top leftmost corner, click on the ellipses and look for the Teams logo.
Click on the logo to access it on your browser or download the desktop version
to utilise the full features of Teams.
Can I collaborate with external users using Teams?
Yes, you can. Teams allows guest access for people who are working
outside of your organisation. You can work with customers, third party
suppliers, or partners by simply adding them as a member of a channel.
Can I create Teams meetings in Microsoft Outlook?
Yes, you can. When you click on the calendar tab of Outlook,
you will see the New Teams Meeting button on the Home ribbon.
Can I create multiple Channels under a single team and have separate
permission levels for each channel?
At time of writing, the limit for channels in Teams is 100.
There is no channel security at the moment so the best way to handle this is to
use different teams. Alternately, you can create different libraries in the
underlying SharePoint site then lock each library down to whoever needs access.
Then add the libraries into the team channels as tabs.
What are the backup and restore options available with Microsoft Teams and
its related content?
You can archive a Team if it is no longer needed then restore
it from the archive if it is needed again. At the moment, there is no way to
take a team offline (including chat messages, tasks, and documents). You can download
the files locally, but that will only give you the most recent version of the
files. The version history will be lost.
Is Data Loss Prevention (DLP) included or automatically turned on in Teams?
DLP capabilities are already included for chats and channel
messages in Teams for those subscribed to the Office 365 E5 and Microsoft 365
E5 Compliance licenses. If you are not on these licenses, you can purchase
stand-alone licenses on Enterprise Mobility + Security or Microsoft 365. Find
out more here.
How do we lock down conversations in Teams or lock down certain parts of a
team?
Microsoft is releasing this functionality in the next 6 to
12 months. Currently, there is no way of achieving this type of security
besides creating entirely separate teams.
Any plans you are aware of for tracking changes for the shared hosted
files? Any workarounds?
SharePoint automatically tracks version history or changes to
a file. There is nothing extra you need to do for this. Teams, OneDrive, and
SharePoint all use document libraries. Versioning is a core piece of
functionality of document libraries.
Does Professional Advantage provide end-user training for Teams?
Yes, we do. This is part of our usual user acceptance training (UAT) after a deployment or within post-production support. We also provide consultation and informal sessions for targeted training content. Other options for formal, instructor-led training is available from accredited Microsoft Learning Partners.
Did you find the answer to your question? If not, comment
below and we will be happy to answer them for you. Are you exploring what Teams
can do for your people? Sign up at the form below to schedule a free Teams
Envisioning Workshop.
- If you would like to know more, complete the form below and one of our experts will contact you.
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