Time Capsule — Oliver Wildenstein at Process Mining Camp 2014
To celebrate our brand-new home for camp talks we are releasing the talks from Process Mining Camp 2013 and 2014 for the first time. Grab a snack, sit back, and enjoy the journey through time, back to the early stages of our process mining community from six years ago!
Oliver Wildenstein at MLP: Monitoring Outsourced Processes (Germany)
Oliver Wildenstein is an IT process manager at MLP. As in many other IT departments, he works together with external companies who perform supporting IT processes for his organization. With process mining he found a way to monitor these outsourcing providers.
Rather than having to believe the self-reports from the provider, process mining gives him a controlling mechanism for the outsourced process. Because such analyses are usually not foreseen in the initial outsourcing contract, companies often have to pay extra to get access to the data for their own process.
Don’t miss this year’s Process Mining Camp and join us on 16 & 17 June!