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The Three Key Actions That Will Define Insurance Tech Investment In 2019

Blog: Forrester BPM Center of Excellence

The Future Will Temper Insurer Optimism In 2019 Insurance business technology teams caught a few breaks in 2018. There were fewer, though costly, insured weather losses, as well as new thinking by insurance regulators when it comes to disruptive technology. But 2019 is a different story. Insurers face lackluster customer experience (CX) performance, renewed threats […]

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