The State Of Retailing Online 2019: Omnichannel, Personalization, And Marketing
Blog: Forrester BPM Center of Excellence
We’ve just published our 2019 edition of The State Of Retailing Online, which we conduct annually with the National Retail Federation (NRF). This research summarizes how retailers and digital business professionals are thinking about and investing in their store and online businesses. In this year’s study, we focused on omnichannel fulfillment, personalization, and digital marketing. […]
Leave a Comment
You must be logged in to post a comment.