process management blog posts

The State Of Digital Experiences In Manufacturing In 2024

Blog: Forrester BPM Center of Excellence

Written by Hannah Jachim, Senior Research Associate Both on-the-glass and below-the-glass technologies drive digital experiences in manufacturing. Simultaneously invisible and immersive, digital experiences can also help manufacturers adapt to changing customer demands, optimize production processes, and enhance collaboration across the supply chain. Analyzing data from Forrester’s Consumer Digital Experiences Survey, 2023, we find that: CTOs […]