Blog Posts Process Management

The Smaller, Smarter Future of Agencies

Blog: Forrester BPM Center of Excellence

The future of the “agency” is being shaped by technology. The belief that AI and machines will displace human labor is pervasive across many industries. For agencies, embracing artificial intelligence (AI) and intelligent automation (IA) comes with trepidation that the human side of creativity will be forever lost. Even though AI tantalizes Marketers with a […]

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