The PAIN Points of Today’s Complex Organisations: #1 Poor Customer Experience
The following article is a section from my book, The Process Revolution – Transforming Your Organisation with Business Process Improvement. You can obtain a free paperback, kindle or PDF version simply by clicking here. Everyone today is talking about customer experience, but why has this chatter only grown louder in the last few years? Today, organisations are experiencing […]
Leave a Comment
You must be logged in to post a comment.