Blog Posts Process Management

The NRF Innovation Lab – Technology Vendors Aim To Revolutionize The Way Consumers Shop

Blog: Forrester BPM Center of Excellence

Last week at the NRF 2020 Vision show, I spent a few hours at the immersive Innovation Lab exhibit that showcased over 50 “new-to-market” technologies to transform the customer’s shopping experience. Aiming to make shopping an easier process, these solutions let the customer browse products strategically, experience the product before they buy, and tailor the […]

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