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The Inclusive Design Imperative: Win And Retain More Customers

Blog: Forrester BPM Center of Excellence

Inclusive design is good for business. I lay out the reasons why in my latest report, “The Inclusive Design Imperative: Win And Retain More Customers,” and explain how you can establish the foundation for it to take hold. Once you raise awareness of inclusive design and spark the desire in employees to do better, it’s […]

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