Blog Posts Process Management

The customer experience is now digital

Blog: OpenText

Customer experience has increasingly been focused on digital for several years, but the events of 2020 have drastically accelerated that change. In recent months, a ‘perfect storm’ of new technology, increased connectivity, new ways of working and social isolation have brought digital engagement to the forefront of customer experience. Today, digital engagement has become the …

The post The customer experience is now digital appeared first on OpenText Blogs.

Leave a Comment Cancel reply

You must be logged in to post a comment.

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/the-customer-experience-is-now-digital/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Some integration examples