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The Art of Process Automation without Dying in the Attempt

Blog: Aris BPM Blog

The Art of Process Automation without Dying in the Attempt

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mscheid
Wed, 09/13/2023 – 16:47

In today’s fast-paced business world, staying ahead of the curve is essential for sustainable growth and competitiveness. One key to achieving this lies in optimizing your processes and harnessing the power of automation. Fortunately, with the advent of cutting-edge technologies in the ARIS Suite and the included capabilities in ARIS Process Mining, ARIS BPA, ARIS Task Mining and ARIS RPA, you have the tools you need to embark on a transformative journey towards process automation excellence.

Let’s dive into a 6-step approach that will not only streamline your operations but also empower your business to thrive in the digital age.

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Step 1: Discover Automation Candidates

The first step on your journey to process automation success is the discovery of the parts that are worth automizing. Using ARIS Process Mining, you gain unparalleled visibility into your existing processes and activities. This sifts through your data, uncovering valuable insights and identifying automation candidates that might have otherwise remained hidden. ARIS Process Mining allows you to maintain several measures that can be used to focus on different aspects of the process performance like throughput times, bottlenecks, or process costs to best fit your project goal. It’s like shining a spotlight on the path to efficiency. This step allows you to create a prioritized list based on the measures in process mining that you can now further investigate with task mining, if needed.

Step 2: Analyze the Detailed Interaction

Once your automation candidates are identified on the activity level, it’s time to dig deeper. ARIS Task Mining enables you to analyze these candidates in intricate detail on click level. This meticulous examination helps you understand the intricacies of each activity in the process by identifying all actions that have been performed in all desktop applications. Paving the way for informed decisions about which processes to automate and how to do it. We not only spotted the initial candidates based on your measures, we also discovered what is really happening to perform that activity and can decide of those actions should be automated or not. After we have decided on an automation approach e. g. Robotic Process Automation we can refine or adapt the process model for the automation.

Step 3: Improve and Redesign the Behaviour

With valuable insights in hand, you can now refine and optimize your processes. ARIS Business Process Analysis (BPA) provides a platform for modeling and analyzing your current processes, taking the process that has been discovered using task mining or process mining and making improvements. In most cases it is worth redesigning the current process to enhance efficiency and effectiveness, laying the foundation for seamless automation. This step will lead to a redefined process model that is enhanced with the steps that should be automated. This model can be used as a blueprint for your implementation as well for documentation and communication purposes.

Step 4: Implement and Deploy Your Automation

Your optimized process models serve as blueprints for the implementation of automation, e.g. through Robotic Process Automation (RPA) bots. These blueprints ensure that your bots are aligned with your business goals, leading to a harmonious blend of human and machine power. After the RPA bots have been implemented,

Step 5: Documentation and Communication

With RPA bots in action, you’ll deploy them with confidence. Your meticulously crafted process models also serve as a communication and documentation tool. Everyone in your organization will have a clear understanding of automation and its expected behavior, minimizing confusion and fostering cooperation. And of course, those models can be reused in all upcoming automation projects as well.

Step 6: Continuous Improvement

The journey doesn’t end with automation implementation. It’s an ongoing process. Here, ARIS Process Mining shines once more. You can continuously analyze the behavior of your automated processes, ensuring they remain efficient, and work as expected. ARIS Process Mining provides the means to validate the outcomes of your automation projects, shedding light on performance and process costs.

 

Taking the current implementation, it’s time to start with the next automation project, look into the next already identified automation candidate or start with the next process mining project.

In conclusion, process automation isn’t just a buzzword; it’s a transformative journey that can elevate your business to new heights. With the power of ARIS Process Mining and our well-structured 6-step approach, you have the tools and guidance you need to make automation a reality. Embrace the future, optimize your processes, and watch your business thrive in the digital age. The possibilities are limitless, and the benefits are boundless. Start your journey today and unlock the full potential of your processes.

 

In the upcoming webinar, we show you how Process Mining can be used to see what is happening in our application systems and how ARIS BPA and ARIS Process Mining can be used in those projects. Please register here for the upcoming event: https://info.softwareag.com/art-of-automating-processes-webinar.html

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