Blog Posts Process Management

Technology Outsourcing Is Dead. Long Live Technology Outsourcing!

Blog: Forrester BPM Center of Excellence

The old outsourcing model is dead. We hear it all the time, year after year, yet the percentage of companies that outsource remains stubbornly stable. In fact, the urge to outsource while transitioning to cloud-based delivery is stronger than ever. Even today, Forrester works with clients seeking to outsource IT operations for the first time. […]

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