Strategies to make your digital assistant smarter
Blog: Oracle BPM
How many times have you talked to a chatbot and felt it sounds too robotic? How many times you’ve felt that it did not understood you well?
In this article you will find couple of ideas on how you could overcome this and enhance the conversations that users have with your Digital Assistant. Make sure you always try not to leave the user hanging and help him grab “low hanging fruit” follow-up actions.