Steps Companies Are Taking Now To Help Their Customers Through The Crisis
Blog: Forrester BPM Center of Excellence
The COVID-19 pandemic is straining economies and individuals alike. Companies must take advantage of this opportunity to think creatively about how they operate. Forrester looked at how more than 20 companies changed their policies and procedures in response to COVID-19. Three key themes emerged as firms: Reduced sources of stress: Financial service firms, including Bank […]
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