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Social Listening Platforms Aim To Serve All User Types

Blog: Forrester BPM Center of Excellence

Throwback to the mid-2000s: Facebook was founded and Hannah Montana premiered. Miley Stewart was an average American kid with an alter ego pop star named Hannah Montana. Miley/Hannah’s dual identity allowed her to escape the public eye while still reaping fame and fortune – ultimately, living “the best of both worlds.” Cut to 2020: Social […]

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