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Six simple steps to process mining success

Blog: Capgemini CTO Blog

The disruption of traditional business models by the global pandemic, the necessity for more resilient operations, and the need to scale digital transformation initiatives is driving increased demand for intelligent automation solutions that combine digital tools to achieve results.

One of these digital tools is process mining – a set of data science and process management techniques that are often leveraged to support operational process analysis efforts based on event and case logs that many organizations already store in their IT systems. The objective is to turn business process data into tangible insights and actions that organizations can take forward to improve key areas of their business such as customer experience for example.

Achieve more scale and value – easily

It’s true that process mining helps you achieve more scale and greater value realization for your transformation initiatives – these six steps outlined below show you how: 

Developing organizational culture that embraces innovation and builds a workforce excited by process mining reinforced through events, workshops, and active collaboration will help accelerate the adoption of this technology across your entire enterprise.

Begin your process mining journey today

Adopting process mining at scale offers huge potential for organizations to drive continuous improvement, accelerate their automation and transformation initiatives, and realize greater ROI and business value.

To learn more, download Capgemini and Everest’s joint whitepaper “Process mining – more than just process discovery.” To learn more about how Capgemini’s Intelligent Process Automation solution can help you implement process mining across your business, contact:

Marek Sowa is head of Capgemini’s Intelligent Automation Offering & Innovation focused on adopting AI technologies into business services. He leverages the potential hidden in deep and machine learning to increase the speed, accuracy, and automation of processes. This helps clients to transform their business operations leveraging the combined power of AI and RPA to create working solutions that deliver real business value.

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