Blog Posts Business Management Robotic Process Automation (RPA)

Service automation with software robots: adoption and experiences


How far have organisations got with robotic automation, and how will the landscape change?

Different technology suppliers and consultants use different terms: some talk of Robotic Process Automation (RPA), some talk of Robotic Desktop Automation (RDA). What we are seeing in our community, though, is that the level of interest and activity in creating ‘workforces’ of software robots that will automate routine tasks of many different kinds is already very high – and getting higher.

We’re running an online survey to help us ‘take the pulse’ of the current state of these automation technologies and approaches. What are organisations doing today? What are the main benefits and challenges?

Respond to our Service Automation survey, get a free month of premium access to The Advisor

Are you using service automation technologies in your organisation? If so, we’d really appreciate your input! Please take the survey now >>

In return for your time and thoughts, we’re offering a month of premium access to The Advisor. We’ll provide you an access code once the survey results are ready, so you can use your premium access to get the survey results – as well as checking out our other 100+ premium research reports.

The post Service automation with software robots: adoption and experiences appeared first on The Advisor.

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples