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Salesforce Buys ClickSoftware To Bolster Its’ Field Service Offering

Blog: Forrester BPM Center of Excellence

Salesforce continues its fast and furious acquisition spree by picking up ClickSoftware for $1.53B to beef up its field service capabilities. Field Service is an rapidly growing area in CRM. Growth is fueled by the demand for (1) differentiated customer experiences which extends to a field worker showing up at a customer or a work […]

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