Blog Posts Process Management Robotic Process Automation (RPA) Tools

RPA Calls for a Mentality Shift in IT Services


Global IT services providers and business process outsourcing firms have always been focused on the goal of addressing customer needs through cost-effective, timely, and high-quality service offerings. Increasingly, such companies are helping their customers deploy platforms like robotic process automation (RPA) to automate business processes. What’s more, though, is that many of these IT companies are actively engaged with such technologies themselves in both the back and front office.


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