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RPA and AI Predictions for 2020 | UiPath


Guy Kirkwood is chief evangelist at UiPath.


At FORWARD III, I made seven predictions about the advancement of Robotic Process Automation (RPA), artificial intelligence (AI), and the automation industry in 2020. This coming year will see a variety of big shifts as the RPA industry matures and as the global economy reacts and adapts to it.

Overall, the pace of RPA maturity will continue to accelerate. It’ll be spurred on by economic shifts, a new generation of workers, and the speed of technology advancement. Organizations will react by standardizing and scaling their automation, and enterprises will move to acquire and merge smaller RPA vendors to remain competitive.

Shifts both large and small will push the RPA industry to new levels, which will make an ‘automation first’ mindset a strategic imperative.

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