Blog Posts BPMN Process Management Service Oriented Architecture (SOA)

Riffing on Mossberg: Hybrid, Voice-and-Touch Input for Ultimate Mobile Usability

Blog: CTO Tuesdays

The Wall Street Journal’s Walt Mossberg makes a great point in Take a Note: Typing With No Hands: from a usability standpoint, voice input on a smartphone or tablet is usually quicker and more accurate than typing on a virtual keyboard. Actually, I’d suggest that usability improvements for mobile phones and tablets can go even further than voice-to-text dictation. To really make life easier for mobile device users, you’d want to combine the smartphone’s voice to text capability with the touch screen.

Much of what we do on mobile devices goes beyond email, tweets, Facebook posts and other content creation tasks to include process-driven interactions like making an online purchase or working with an enterprise application. In those cases, we’re navigating question-oriented trees with yes/no or multiple choice answers. That type of procedural activity can be accomplished much more easily and quickly by touching a button on a screen — a “thumb click.”  And the combination of voice-to-text and thumb clicks has the possibility of completely changing the way we interact with both business and consumer applications.

At Active Endpoints, we are taking this hybrid usability concept even further. Beyond supporting voice-and-touch input, we will make it possible for you to create your own wizards that combine voice and thumb clicks to automate and simplify the activities you do on an everyday basis.  Doctors, for example, could use a wizard to guide them through the patient intake and initial examination processes, prompting the doctors with common questions and answers for their particular practice. Some questions might be answered by speaking into the smartphone while others may answered with a thumb click. With a bit of integration on our end, that information can be put directly into their back-end application and combined with automated steps for doing things like scheduling a follow-up visit, issuing prescriptions, referrals to another physician. This will make life easier for everybody – no IT required.

Post from: VOSibilities, the Active Endpoints BPMS blog

Learn more about ActiveVOS

Riffing on Mossberg: Hybrid, Voice-and-Touch Input for Ultimate Mobile Usability

Leave a Comment

Get the BPI Web Feed

Using the HTML code below, you can display this Business Process Incubator page content with the current filter and sorting inside your web site for FREE.

Copy/Paste this code in your website html code:

<iframe src="https://www.businessprocessincubator.com/content/riffing-on-mossberg-hybrid-voice-and-touch-input-for-ultimate-mobile-usability/?feed=html" frameborder="0" scrolling="auto" width="100%" height="700">

Customizing your BPI Web Feed

You can click on the Get the BPI Web Feed link on any of our page to create the best possible feed for your site. Here are a few tips to customize your BPI Web Feed.

Customizing the Content Filter
On any page, you can add filter criteria using the MORE FILTERS interface:

Customizing the Content Filter

Customizing the Content Sorting
Clicking on the sorting options will also change the way your BPI Web Feed will be ordered on your site:

Get the BPI Web Feed

Some integration examples

BPMN.org

XPDL.org

×