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#RemoteWork and #ReturntoWork the two Rs redefining business continuity in the #newnormal

Blog: NASSCOM Official Blog

In my previous blog I talked about the 4Cs that is driving client spending for Indian IT service providers.

Collaboration tools a key ask from Clients during the Covid times

One of the ‘Cs’ which has become crucial from a business continuity perspective during the Covid times is ‘Collaboration’, which takes into account collaboration tools for secured remote working. Over the last few months most of the IT companies have been focused on launching new products and platforms which support remote working.

#Returntowork solutions gaining demand as countries open up lockdowns

Though, organizations are continuing to work from home wherever possible, a lot of sectors such as Manufacturing, Retail, Airline, Hospitality, Life Sciences, BFSI, Energy & Utilities; have started their operations post the lockdowns across the globe are lifted. This has created a new opportunity for IT companies which are now offering return to work solutions focused on a safe transition back into the workplace.

These return to work solutions are not only the need of the hour but also a quick revenue earner for IT companies. “These kind of services will be additional and most important part of the providers’ existing digital workplace service portfolio, and revenue earned out of these services will be part of their existing digital workplace services revenues, that may providers report” Mrinal Rai, Principal Analyst, ISG

Overall, the pandemic has forced organizations across sectors to relook at ways they operate in the new normal with technology playing a crucial role in maintaining business continuity.

Indian IT services providers are playing a key role by supporting their clients getting back to work whether it’s from home or office. To get more insights on the performance of Indian IT-BPM segment follow the Quarterly Industry Review by NASSCOM released every quarter.

The post #RemoteWork and #ReturntoWork the two Rs redefining business continuity in the #newnormal appeared first on NASSCOM Community |The Official Community of Indian IT Industry.

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