Blog Posts Process Management

Quantifying Microsoft Copilot for Microsoft 365 Use Just Got Easier

Blog: Forrester BPM Center of Excellence

Happily quantifying employees’ use of Copilot. Image Source. Across dozens of conversations with clients about Microsoft Copilot for Microsoft 365, I’ve heard a consistent critique: Data reporting has been lacking. As one client told me in mid-February, “The telemetry data isn’t there yet. We need more than just a 30-day lookback of utilization. We need […]

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