Process Mining — Low in Hype, High in Value
About Process Mining, Paul Harmon writes:
I suspect that, eventually, Process Mining capabilities will become incorporated in most BPMS products and that, in the future, managers will become accustomed to using this technology to examine certain types of processes when they look for bottlenecks.
He also writes that process mining requires an individual with considerable technical sophistication to make use of it, which I agree with. I am glad he recognizes Process Mining as an important new technology that is “being very modestly hyped”.
So do you think that Process Mining is being hyped? And if so, in which way?