Portugal Telecom Transforms Customer Service With Sequence iBPMS
Blog: Genpact Blog
We were delighted to be part of the BPMLeader.com webinar with our customers, Portugal Telecom, earlier today. Gonçalo Mendes, Head of Retail Development & Optimization at Portugal Telecom, shared his BPM story with the audience. One way we can summarize it is: 400 workflows, 260 MEO stores, €240,000 savings – all with the help of our low-code intelligent BPMS, […]
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