Poor Change Management Kills CRM Success. Here Is How To Get It Right.
Blog: Forrester BPM Center of Excellence
Ready to give up on your CRM deployment? Before you do you should know – CRM is a huge market. It is valued at $63.91 billion today, and projected to grow to $145.79 billion by 2029, at a CAGR of 12.5%. 82% of enterprises use CRM. Yet, when I surveyed hundreds of business and IT […]
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