Performance Architecture: The Well-Designed Process
Blog: BPTrends - Performance Architecture
Roger Addison and Carol Haig assert that good design is a critical component of all business process solutions. In their Column this month, they present a model for creating a well-designed process and describe the benefits that a good design delivers to an organization…
Carol Haig is a Certified Performance Technologist (CPT) and has more than 30 years of multi-industry experience partnering with organizations to improve their employees’ performance. Carol is known for her superior skills in project management, analysis and problem/opportunity identification, and instructional design and facilitation. She has consulted with executives and line managers, established and managed training departments, trained trainers, written for professional publications and mentored performance consultants. She is co-author of Performance Architecture.