On the Radar: Q9 Elements
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Going back to their roots, the team behind early-stage Q9 Elements offers a growing set of SaaS-based tools to help teams develop and share process knowledge.
Who?
Q9 Elements, Inc (www.q9elements.com) is an early-stage specialist provider of SaaS-based collaborative business process mapping and knowledge management tools. It’s headquartered in San Francisco, CA.
What does it do?
Q9 Elements’ core product, Process Knowledge, is a web-based, collaborative business process mapping and knowledge management tool with a freemium pricing model. It supports Universal Process Notation (UPN), which the team behind Q9 Elements developed when running a previous mapping technology vendor, Nimbus Partners. With UPN, you create hierarchies of simple diagrams that users can drill into; for the most part these diagrams consist simply of ‘boxes and lines’ (activities and connectors). Activities in maps (hierarchies of diagrams) are numbered using a hierarchical reference system to make it easy to understand where you are. You can extend the process diagrams with the following knowledge in each map:
- Details – free-form documentation that you can use to describe the purpose of the map, its scope, the overall objectives of the process being mapped, and so on.
- Resources – people or systems required for the completion of an activity.
- Attachments – notes (instructions) for an activity, a URL (providing more information or linking to an external system) or data tables. With data tables, users can add data to activities or reference data provided by others. In this way, data tables are a simple way of extending the core Process Knowledge metamodel. You might use them to have your teams capture and report on information about risks associated with certain activities, system requirements, and so on.
Source: Q9 Elements
Team members can edit and refine a map collaboratively, in real time, which makes remote mapping workshops easier. There’s also a sophisticated content sharing model in Process Knowledge: a team working on a project can elect to share the process content in that project with individuals from different organisations; and what’s more, they can specify that those ‘new members’ can in turn share the content, but only with the approval of the originators of the material. Individuals can also be members of multiple project teams.
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